Do you carry products that are printed with other locations on it - i.e. Cancun, Nassau?

Sorry, We do not.

Is everything in the brick & mortar store for sale online?

Yes, just about everything. However, When new items arrive they sellout fast. Don't miss out, sign up for the Senor Frog's e-blast to be notified via e-mail & receive great discounts! Yes, even on the new items.

I didn't see an order confirmation page. Did my order go through?

You will receive a conformation via e-mail. Be sure to check your junk e-mail before you contact us. We will need the e-mail address you used to create your account. (please, no password)

How long does it take to process an order?

It takes 1 to 2 business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your local UPS guidelines for delivery.

How do I use SenorFrogsMyrtleBeach.com's shopping cart?

You will need to create an account during the checkout process if you don't already have one. You may also create an account at any time with your e-mail address.

Do you except orders outside the United States?

Please contact us regarding this question. (please include your full address)

My tracking number is not working. What should I do?

Please wait a day or two for all items in your order to arrive. If they don't arrive, give us a call 843-444-5506 and we'll be happy to help you initiate the lost package process with UPS. Phone: 1-800-PICK-UPS (742-5877) Website: <www.UPS.com>.

What shipping company does Senor Frogs Myrtle Beach use?

Senor Frog's Myrtle Beach will only ship UPS with tracking information.

UPS has my package but they have not delivered it yet. Why?

Please contact UPS at 1-800-PICK-UPS (742-5877) to obtain further status on your package(s). The priority of delivery within the method of shipment chosen is determined by your local UPS hub. SenorFrogsMyrtleBeach.com would always like for your packages to be delivered ASAP. If UPS is holding them, please contact UPS.

Does SenorFrogsMyrtleBeach.com deliver to P.O. Boxes?

SenorFrogsMyrtleBeach.com does not ship to standard P.O. Boxes.

How long does it take to have my item ready for shipping?

In most cases your order will be processed & ready for shipping within 1 to 2 business days. Unless you have paid for upgrade shipping.

I would like to return the item I purchased. What should I do?

Please e-mail us with your order number & the reason of return or call 843-444-5506 (Mon-Fri) (10:00AM-6:00PM) (EST) for more instructions.

I would like to return an item I purchased at another location while on vacation. What should I do?

We can not except returned merchandise from other locations at this time. Always ask return polices when shopping internationally.

My new Senor Frog's T-shirt wont fit. What should I do?

What is SenorFrogsMyrtleBeach.com's address?

Exchanges

Contact us with your order number, Your item for exchange must still have all tags attached & undamaged. Make-up stains are considered damaged.

May I exchange a T-shirt I purchased form another location? It still has all the tags & it's not damaged.

If we have the same shirt for sale in the SenorFrogsMyrtleBeach.com store we should be able to that. Please browse the online store to see if we carry the item you wish to exchange. Please note; if you do not find it here, then we probably don't carry it.

I don't remember my password. How may I retrieve it?

You may retrieve your password here. If for some reason this does not work, contact us with your name address and the e-mail address you used to create the account.

When I "register today for easier ordering & faster checkout" will I need to use my credit card?

No you do not need a credit card. All information given during this short process is encrypted on a 100% secure SafeSite™ server. In fact - after you have created your account the only thing you will need to enter during the checkout process is your credit card information. CC information is not saved and will need to be given at each new transaction.

Why has my account been closed?

This may happen only in the event of fraudulent activity, your IP address has been sent to the proper authorities and or pending action. If this has been a mistake, you have nothing to worry about.

Contact

Senor Frog's
1304 Celebrity Circle, Broadway at the Beach
Myrtle Beach SC 29577
Phone: (843) 444-5506

I can't find your e-mail address anywhere on your site. Why?

Please use the provided form here. If we post e-mail addresses openly on the website very bad web crawlers find them and spam the ----- out of us. Bad web crawlers? you will need to Google that.

Who should I contact for technical problems regarding the website?

Please use this form to contact Mike.

The Fun Ones

How should I contact u with question.

These are actual questions. We should metion there is no such thing as a dumb questions,
just funny ones!

You may e-mail us again, with the actual question or call (843)-444-5506. P.S. Thank you for contacting us with a non-question..... question, we don't receive many of them.

How will I know when my package gets here?

UPS carriers usually ring the doorbell or knock on your door when delivering your package. You may also use the given tracking number at <www.UPS.com> or contact UPS at 1-800-PICK-UPS (742-5877) for more information.

I like buttons

Very nice Sir.

I collect them

Very nice indeed Sir.

I have lots

OK, have you told the fine folks at buttons.com?

Thank you

What is the thing above the n?

What thing? I don't see it.

Are you joking... The thing on top of the (n) I can't type it!

Ñope. Sorry, I still don't see it.

OMG!!! You are joking.... LOL pleeease tell me.

It's latin, the "thing" on top is called a tilde. If you wish to type it, you will need a full size keyboard with the numbers at the right. Hold alt key & type 0241 or 0209 for the cap Ñ

Frequently Asked Questions

Ordering

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Returns

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Señor Frog's Myrtle Beach

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